One inbox for every customer conversation
Every channel your customers reach you on - pulled into one shared inbox, then answered by AI.
Peak Electronics
Workspace
Sara Malla
sara@peakelectronics.com · Admin
Inbox 20
Earlier this week 2
You: تو کوئی ساتھی براہ راست رابطہ کر سکے، کیا آپ اپنا ای میل یا فون نمبر شیئر کر سکتے ہیں؟
You: Hi Sita, yes, I'm here and ready to help! It seems like you're tryin...
Last week 18
(no subject)
Hi, can you help me with my order?
Agent: Hi Diego, yes I'm still here! It seems like you're still referring to...
Hi, can you help me with my order?
You: Yes! It is in stock. Want me to reserve one for you?
You: Your refund has been processed and should arrive in 3-5 business days.
Hi, I changed my mind - can I still update the delivery address?
Guest 46
LiveHi, are the wireless earbuds back in stock and can you deliver to Kathmandu by Friday?
12:12 PMAI handling this conversation.You can still send a manual reply - yours goes out alongside the AI's. Set in Settings.
Works with the tools your customers already use
- Live Chat
- Messenger
- Telegram
- SMS
- Discord
- Viber
- TikTok
- Slack
- Teams
- LINE
- Signal
- X
Your customers are everywhere. Your team is drowning in tabs.
Messages pour in from a dozen apps, each a separate login and a separate place to miss a reply. Hiring more agents does not fix a tooling problem.
Scattered across apps
WhatsApp, Instagram, email and five more - each its own login, password and separate place to miss a reply.
Replies slip through
With no shared view, messages get missed, double-answered, or left waiting while the customer follows up again.
Context resets every time
Customers repeat themselves whenever they switch channel, and your team loses the history behind the conversation.
Chatonics replaces the tab chaos with one shared inbox - so nothing slips, and every reply carries the full history.
The whole support stack, minus the tab chaos
Inbox, AI, tickets, knowledge and analytics in one product - so your team stops gluing tools together and starts answering customers.
Many channels in. One inbox out.
Connect nine channels in minutes. Every message - WhatsApp to TikTok - lands in the same thread-per-customer inbox. No tab-hopping, no copy-paste, no missed threads.
- Messenger
- Telegram
- SMS
- Discord
- Viber
- TikTok
From scattered to one inbox in three steps
No migration project. Connect, switch on the AI, and start answering - most teams are live the same afternoon.
Connect your channels
Link WhatsApp, Instagram, email and the rest in a few clicks. No migration project and no dev work - most teams are live the same day.
Switch on the AI
Point the AI at your knowledge base. It drafts grounded, on-brand replies - you choose auto-send off-hours or approve-first.
Watch response times drop
Every message lands in one shared inbox. Your team answers faster together, and customers stop repeating themselves across channels.
Enterprise support, without enterprise pricing
The big platforms charge $19-132 a seat and still make you stitch separate tools together. Chatonics is one AI-native product - free while we launch.
One product, not seven tabs
Inbox, AI, ticketing, knowledge base, analytics and translation ship together. Nothing to integrate, nothing to glue.
AI that stays on-brand
Replies are grounded in your own knowledge base. You decide whether they auto-send or wait for an agent to approve.
Free while we launch
Everything the big platforms charge $50-130 a seat for - free to start. No credit card, no setup fee.
Every customer in their language
Two-way translation lets your team and your customers each use their own language, automatically.
- 0%
- faster first response
- 0
- channels, one inbox
- 0/7
- AI coverage after hours
- 0.0%
- platform uptime
What teams aim for with a unified, AI-assisted inbox. Channel count and 24/7 AI are product facts; percentages are targets, not measured customer results.
See the real product, not a mockup
Chatonics is new, so we will not show you invented testimonials or star ratings we have not earned yet. Instead, here is the actual product: watch the Copilot work, then try it on your own data.
- A live Copilot answering from real workspace data
- The same inbox and AI your team will actually use
- No staged screenshots, no actors, no invented quotes
Questions, answered
Most teams are live the same day. Connect your channels with a few clicks, invite your team, and import help articles - no migration project or onboarding calls required.
WhatsApp, Instagram, Messenger, Telegram, email, SMS, Discord, Viber and TikTok - all flowing into the same shared inbox.
The AI suggests replies grounded in your own knowledge base, and you decide whether it sends automatically or only after an agent approves. You stay in control of tone and accuracy.
Yes. Two-way translation lets agents write in their language while customers read in theirs, inbound and outbound, automatically.
Absolutely. Plans are month-to-month or annual, there are no setup fees, and you can change or cancel whenever you like.
Bring every conversation into one inbox
Start free in minutes. Connect your channels, switch on the AI, and watch your response times drop.