Page messages, handled by a team
No more one person watching the Page inbox - assign, share and reply together.
Messenger
A Facebook Messenger CRM for teams that reply fast
Chatonics connects your Facebook Page's Messenger to a shared team inbox, acting as a Messenger CRM: every conversation carries the contact's history, can be assigned to an agent, and can be answered or drafted by AI. Your whole team handles Page messages from one screen, alongside WhatsApp, Instagram and email.
Page messages, sharedOne contact across Meta appsFree to start
Page messages, handled by a team
History that follows the customer
The same person on Messenger, Instagram and WhatsApp is one contact, not three.
AI drafts the routine replies
Off-hours questions get answered instead of ignored.
One inbox
One inbox for Messenger and everything else
Facebook Messenger sits in the same shared inbox as your other channels, so a customer who moves from a Page comment to a DM to an email stays one continuous thread.
- The AI Agent drafts grounded replies and can auto-answer common Messenger questions.
- Two-way translation lets you serve international Page followers in their language.
- Assignment, notes and tags on every Page conversation.
How to connect Messenger
- 1
Sign up free and open Channels.
- 2
Connect your Facebook Page in the guided setup.
- 3
Page messages flow into your shared inbox for the whole team.
What is a Facebook Messenger CRM?
A Facebook Messenger CRM connects your Facebook Page's messages to a system that stores each contact's history, assigns conversations to team members, and can automate replies - so a business can manage Messenger as a real support and sales channel rather than a personal chat.
FAQ
Questions, answered
Yes - Messenger conversations land in a shared inbox with assignment, notes and history.
Yes - all three connect to the same Chatonics inbox, so Meta's apps live in one place with your other channels.
Yes - the AI drafts or auto-answers common messages.
Facebook lets a Page reply freely to a customer for 24 hours after their last message. Chatonics keeps every conversation threaded so your team can answer well within that window, and the AI can pick up off-hours messages so none go cold.
Put Facebook Messenger in your team inbox - free
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