All-in-one, genuinely
Shared inbox, AI agent, ticketing, knowledge base, analytics and translation ship together and share one set of customer data. Nothing to integrate, nothing to stitch.
About Chatonics
We built Chatonics so small teams stop losing customers in the tabs
Chatonics is an AI-assisted omnichannel customer messaging platform. We built it for the small and growing teams that the big, expensive support suites were never really designed for.
No invented metricsHonest pricingFree to start
What is Chatonics?
Nine channels, one shared inbox
Chatonics is an AI-assisted omnichannel customer messaging platform. It brings WhatsApp, Instagram, Messenger, Telegram, email, SMS, Discord, Viber and TikTok into one shared inbox, then helps teams reply faster with AI.
We build it for the small and growing teams the big, expensive support suites were never really designed for.
WhatsApp
Instagram
Messenger
Telegram
Email
SMS
Discord
Viber
TikTok
One inbox for all of them
Why we built Chatonics
It started with a simple, frustrating problem
Customers message businesses everywhere now - a DM on Instagram, a WhatsApp at midnight, an email the next morning, a comment under a TikTok. For a small team, that means a dozen open tabs, a dozen logins, and a real chance that someone's question slips through.
The tools built to fix this were made for large enterprises: expensive, heavy, and priced per seat in a way that punishes you for growing. We thought a small team should be able to answer every customer, on every channel, with AI doing the heavy lifting - without paying enterprise prices or gluing five tools together. So we built that.
Your customers, everywhere12 unread
- WhatsApp4
- Instagram3
- Messenger2
- Email2
- TikTok1
And one question slips through.
What we believe
What we believe about customer support
The principles the product is built on - and the ones we refuse to trade away.
One inbox beats ten tabs
Context should follow the customer between channels, not reset every time they switch app. Everything in one place is not a feature - it is the whole point.
AI should assist, humans stay in control
AI drafts, summarizes and answers off-hours - but you decide what sends. We never put an unsupervised bot between you and your customer unless you choose to.
You should not pay a tax to grow
No charging per AI resolution, no punishing per-seat math. Pricing should be predictable and fair to a team that is scaling.
Every customer deserves their own language
Good support should not depend on who you could afford to hire. Two-way translation is built in, not an upsell.
Honesty over hype
We would rather tell you what we have not built yet than fake a logo wall or a review count. You will not find invented testimonials on this site.
What makes us different
What makes us different
The widest channel reach
Nine channels in one inbox - including the ones most tools skip: Discord, Viber and TikTok.
AI-native, not bolted on
The AI is wired into every feature and grounded in your own knowledge base, so answers stay accurate and on-brand.
Built for the underserved
We start where support tooling has been weakest and most expensive, and we price for teams that are still growing.
Where we are now
Early, and honest about it
Chatonics is early, and we are not going to pretend otherwise. We are launching with a generous free plan because we want real teams using the product and telling us what to build next. Join now and you get a direct line to the people building it - and a real say in where it goes.
Get in early, freeWe are a small team obsessed with one thing: letting a small business answer every customer, on every channel, without an enterprise budget. When you reach out, you are talking to the people who build the product - not a queue.
Our promise
Our promise to you
What you can count on from us, in writing.
No lock-in
Your data is yours. Export it and leave whenever you want - we would rather earn the next month than trap you in it.
A real human on the other side
Reach the team directly, not a ticket queue that loops.
We build in the open
Tell us what is missing and you will see it on the roadmap, not in a black box.
Honest pricing, always
No surprise per-resolution charges, no bait-and-switch tiers.
Come build the support tool you actually want
Start free today, and tell us what to fix. We are listening.
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