Simple pricing that grows with you
Chatonics starts free, forever - no credit card and no setup fees. Paid plans add more channels, seats and AI volume as your support load grows. Every plan includes the shared inbox and the core AI.
Simple plans that grow with you
Start free. Upgrade when your volume does. No setup fees, cancel anytime.
Free
Land your first channels, free forever.
free forever
- 1 channel
- 2 seats included
- Shared inbox + tags
- Capped AI replies
- Email support
Starter
For small teams getting organised.
billed annually
- 3 channels
- 3 seats included
- Shared inbox + tags
- Capped AI replies
- Email support
Growth
For teams scaling support with AI.
billed annually
- All 9 channels
- 8 seats included
- AI Agent + Copilot
- Ticketing, SLA and CSAT
- Analytics dashboard
Business
For high-volume, multi-team ops.
billed annually
- Everything in Growth
- Unlimited seats
- Two-way translation
- Advanced roles + RBAC
- Priority support + SSO
Launch note: while Chatonics is in launch, the free plan is generous and paid tiers are shown so you can see where you grow. (Keep prices display-only until billing is live - do not imply a charge you cannot yet process.)
Compare every plan
| Feature | Free | Starter | Growth | Business |
|---|---|---|---|---|
| Channels | 1 | 3 | All 9 | All 9 |
| Seats included | 2 | 3 | 8 | Unlimited |
| Shared inbox + tags | ||||
| AI Agent + Copilot | Capped | Capped | ||
| Ticketing, SLA, CSAT | - | - | ||
| Analytics dashboard | - | - | ||
| Two-way translation | - | - | - | |
| Roles + RBAC | Basic | Basic | Standard | Advanced |
| SSO | - | - | - | |
| Support | Priority |
Pricing questions, answered
Yes. The free plan has no credit card requirement and no time limit. You can run real support on it and upgrade when your volume grows.
No. Sign up and connect your first channel without entering any payment details.
A seat is one agent login. Each plan includes a number of seats; you can add more as your team grows.
Yes. Plans are month-to-month or annual, there are no setup fees, and you can change or cancel whenever you like.
Your conversations and customer data are yours. (Add your real security posture here once finalized - do not claim certifications you do not hold.)