AI Agent and CopilotMost lovedUnified shared inboxLive chat widgetTicketing and SLAKnowledge baseAnalytics that explainTwo-way translationInternal team chatView all features
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Pricing

Simple pricing that grows with you

Chatonics starts free, forever - no credit card and no setup fees. Paid plans add more channels, seats and AI volume as your support load grows. Every plan includes the shared inbox and the core AI.

Start free, no cardCompare plans
Free forever planNo credit card neededNo setup fees

Free

Land your first channels, free forever.

$0/seat / mo

free forever

  • Channels1
  • Seats included2
  • Shared inbox + tags
  • AI Agent + CopilotCapped
  • Ticketing, SLA, CSAT-
  • Analytics dashboard-
  • Two-way translation-
  • Roles + RBACBasic
  • SSO-
  • SupportEmail
Start free

Starter

For small teams getting organised.

$15/seat / mo

billed annuallySave $48/yr

  • Channels3
  • Seats included3
  • Shared inbox + tags
  • AI Agent + CopilotCapped
  • Ticketing, SLA, CSAT-
  • Analytics dashboard-
  • Two-way translation-
  • Roles + RBACBasic
  • SSO-
  • SupportEmail
Start free

Growth

Most popular

For teams scaling support with AI.

$39/seat / mo

billed annuallySave $120/yr

  • ChannelsAll 9
  • Seats included8
  • Shared inbox + tags
  • AI Agent + Copilot
  • Ticketing, SLA, CSAT
  • Analytics dashboard
  • Two-way translation-
  • Roles + RBACStandard
  • SSO-
  • SupportEmail
Start free trial

Business

For high-volume, multi-team ops.

$79/seat / mo

billed annuallySave $240/yr

  • ChannelsAll 9
  • Seats includedUnlimited
  • Shared inbox + tags
  • AI Agent + Copilot
  • Ticketing, SLA, CSAT
  • Analytics dashboard
  • Two-way translation
  • Roles + RBACAdvanced
  • SSO
  • SupportPriority
Talk to sales
Compare all features
Chatonics plan feature comparison
Compare plans
Free
$0free forever
Start free
Starter
$19/seat / mo
Choose
GrowthPopular
$49/seat / mo
Choose
Business
$99/seat / mo
Choose
Channels & team
Messaging channels13All 9All 9
Live chat widget
Agent seats included238Unlimited
Shared inbox & collaboration
Unified shared inbox
Tags & labels
Assignment & @mentions
Private notes
Saved replies
AI
AI reply suggestions (Copilot)CappedCapped
AI auto-replies (Agent)CappedCapped
Knowledge base grounding
Monthly AI volumeCappedCappedIncludedIncluded
Tickets & automation
Ticketing--
SLA policies--
CSAT surveys--
Automations & routing--
Analytics
Analytics dashboard--
CSAT & SLA reporting--
Languages
Two-way translation---
Security & admin
Roles & permissionsBasicBasicStandardAdvanced
SSO / SAML---
Audit logs---
Support
SupportEmailEmailEmailPriority
Why it's cheaper

AI included. No resolution tax.

Most AI support tools bill you again every time the AI answers - a per-resolution or per-outcome fee stacked on top of your seat price. Chatonics includes AI in every plan, and while we launch it is free.

Typical AI support pricing

  • A seat fee, then a per-resolution charge stacked on top
  • The bill climbs every time your message volume grows
  • Seats commonly run $25 to $100+ each per month

Chatonics

  • AI is included in every plan - no per-resolution fee
  • Predictable per-seat pricing that does not punish volume
  • Starts free, and AI is free while we launch

Pricing shown is per agent seat. Every plan includes the shared inbox and the core AI.

Launch note: while Chatonics is in launch, the free plan is generous and paid tiers are shown so you can see where you grow. (Keep prices display-only until billing is live - do not imply a charge you cannot yet process.)

FAQ

Pricing questions, answered

Yes. The free plan has no credit card requirement and no time limit. You can run real support on it and upgrade when your volume grows.

No. Sign up and connect your first channel without entering any payment details.

No. AI is included in every plan - there is no per-resolution or per-outcome fee stacked on top of your seat price. While Chatonics is in launch, the AI is free.

A seat is one agent login. Each plan includes a number of seats; you can add more as your team grows.

Yes. Plans are month-to-month or annual, there are no setup fees, and you can change or cancel whenever you like.

Your conversations and customer data are yours. (Add your real security posture here once finalized - do not claim certifications you do not hold.)

Start free. No card. No setup fee.

Create your free accountSee all features
Free forever plan No credit card Cancel anytime