No more "did you reply to this?"
Assignment and presence show who owns each email.
Email
A shared email inbox that ends the forwarding chains
A shared email inbox lets a whole team manage an address like support@ or hello@ together, with assignment, tags and internal notes instead of forwarding messages around. Chatonics turns your support mailbox into a collaborative inbox - in the same place as your WhatsApp, Instagram and chat conversations - with AI to draft replies.
No more forwarding chainsEmail and chat in one placeFree to start
Run support@ like a team
Email and chat in one place
A customer who emails today and WhatsApps tomorrow is one thread, not two tools.
AI drafts the reply
Grounded answers from your knowledge base, ready to send.
A real team inbox
Run support@ like a team, not a free-for-all
Assign emails, tag them, snooze, and leave private notes - the collaboration a normal mailbox never had. Rich-text replies with attachments, rendered as proper HTML email.
- The AI Agent drafts grounded email replies and can handle routine messages.
- The shared mailbox does not pile up overnight.
- One customer history spanning email and every chat channel.
How to connect email
- 1
Sign up free and open Channels.
- 2
Connect your shared mailbox, such as support@ or hello@.
- 3
Your team works the mailbox together, alongside your chat channels.
What is a shared email inbox?
A shared email inbox is a single mailbox - such as support@ or sales@ - that a whole team manages together using tools to assign, tag, and collaborate on messages. It replaces forwarding and CC chains, giving every team member visibility into who is handling which email.
FAQ
Questions, answered
Yes - bring your shared mailbox into Chatonics and your team works it together.
Yes - email sits alongside WhatsApp, Instagram and your other channels, with one history per customer.
Yes - the AI drafts grounded replies you can send or edit.
Give your support mailbox a real team inbox - free
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